James Surowiecki

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Patrimonial capitalism's legacy is that many people see reform as a euphemism for corruption and self-dealing.
- James Surowiecki
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The history of the Internet is, in part, a series of opportunities missed: the major record labels let Apple take over the digital-music business; Blockbuster refused to buy Netflix for a mere fifty million dollars; Excite turned down the chance to acquire Google for less than a million dollars.
- James Surowiecki
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Sometimes you have to destroy your business in order to save it.
- James Surowiecki
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Movies' mistrust of capitalism is almost as old as the medium itself.
- James Surowiecki
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For most Americans, work is central to their experience of the world, and the corporation is one of the fundamental institutions of American life, with an enormous impact, for good and ill, on how we live, think, and feel.
- James Surowiecki
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Of course, presidents are always blamed or rewarded for the state of the economy.
- James Surowiecki
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Markets work best when there's lots of information available and a historical track record to go on; they excel at predicting things like horse races, election outcomes, and box-office results. But they're bad at predicting things like who will be the next Supreme Court nominee, as that depends on the whim of the president.
- James Surowiecki
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Besides great climates and lovely beaches, California and Greece share a fondness for dysfunctional politics and feckless budgeting.
- James Surowiecki
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A general principle of good taxation is that similar jobs, and similar kinds of compensation, should be taxed the same way: otherwise, the government is effectively subsidizing some jobs over others.
- James Surowiecki
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In industries where a lot of competitors are selling the same product - mangoes, gasoline, DVD players - price is the easiest way to distinguish yourself. The hope is that if you cut prices enough you can increase your market share, and even your profits. But this works only if your competitors won't, or can't, follow suit.
- James Surowiecki
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Of course, looking tough on inflation is part of any central banker's job description: if investors believe that inflation is going to get out of control, you end up with higher interest rates and capital flight, and a vicious circle quickly ensues.
- James Surowiecki
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A consumer-finance agency is a good thing, but it would do well to teach consumers a simple lesson: if you don't understand the deal you're making, don't make it.
- James Surowiecki
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Businesses that have gone through an episode of hyperinflation become understandably alert to the threat of it: at the first hint of inflation, they're likely to increase prices, since they've learned that if they don't, and inflation hits, their businesses will be wrecked.
- James Surowiecki
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When Americans think of college these days, the first word that often comes to mind is 'debt.' And from 'debt' it's just a short hop to other unpleasant words, like 'payola,' 'kickback,' and 'bribery.'
- James Surowiecki
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In American politics, 'Europe' is usually a code word for 'big government.'
- James Surowiecki
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On Wall Street, fraudulent schemes tend to thrive during economic booms, and to blow up when times turn tough.
- James Surowiecki
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In conditions of uncertainty, humans, like other animals, herd together for protection.
- James Surowiecki
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Corporations hope that the right concept will turn things around overnight. This is what you might call the crash-diet approach: starve yourself for a few days and you'll be thin for life.
- James Surowiecki
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Making loans and fighting poverty are normally two of the least glamorous pursuits around, but put the two together and you have an economic innovation that has become not just popular but downright chic. The innovation - microfinance - involves making small loans to poor entrepreneurs, usually in developing countries.
- James Surowiecki
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From a social point of view, it's beneficial that homeownership encourages commitment to a given town or city. But, from an economic point of view, it's good for people to be able to leave places where there's less work and move to places where there's more.
- James Surowiecki
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Popular as Keynesian fiscal policy may be, many economists are skeptical that it works. They argue that fine-tuning the economy is a virtually impossible task, and that fiscal-stimulus programs are usually too small, and arrive too late, to make a difference.
- James Surowiecki
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Lower oil prices won't, by themselves, topple the mullahs in Iran. But it's significant that, historically, when oil prices have been low, Iranian reformers have been ascendant and radicals relatively subdued, and vice versa when prices have been high.
- James Surowiecki
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In terms of productivity - that is, how much a worker produces in an hour - there's little difference between the U.S., France, and Germany. But since more people work in America, and since they work so many more hours, Americans create more wealth.
- James Surowiecki
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Publishers, naturally, loathe used books and have developed strategies to depress the secondhand market. They bring out new, even more expensive editions of popular textbooks every three to four years, in a classic cycle of planned obsolescence.
- James Surowiecki
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Art collecting has traditionally been the domain of wealthy individuals in search of rewards beyond the purely financial.
- James Surowiecki
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Unlike fuel-economy standards, the most common method of reducing demand for oil over the past thirty years, a gas tax doesn't tell people what kind of car to drive. It simply raises the price of gasoline and lets people adjust their behavior accordingly.
- James Surowiecki
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When all is said and done, cheap gas is an illusion, because our reliance on gas creates a whole series of costs that aren't factored in to the pump price - among them congestion, pollution, and increased risk of accidents.
- James Surowiecki
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It may be that the very qualities that help people get ahead are the ones that make them ill-suited for managing crises. It's hard to prepare for the worst when you think you're the best.
- James Surowiecki
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Traditionally, tours were a means of promoting a record. Today, the record promotes the tour.
- James Surowiecki
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Companies often become victims of their own mythologies.
- James Surowiecki
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Republicans like to indict Democrats as anti-corporate zealots.
- James Surowiecki
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Standards wars involve lots of variables, and understanding them often seems more an art than a science. They generally involve just two big players, and end in a winner-take-all situation.
- James Surowiecki
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There are certainly valid reasons for taking a company private, and it's also possible that C.E.O.s perform better when monitored by a small number of owners in a private company rather than by the dispersed and often uninterested shareholders of a public corporation.
- James Surowiecki
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Paradoxically, the best way for a group to be smart is for each person in it to think and act as independently as possible.
- James Surowiecki
Collection: Smart
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Lack of confidence, sometimes alternating with unrealistic dreams of heroic success, often leads to procrastination, and many studies suggest that procrastinators are self-handicappers: rather than risk failure, they prefer to create conditions that make success impossible, a reflex that of course creates a vicious cycle.
- James Surowiecki
Collection: Dream
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Diversity and independence are important because the best collective decisions are the product of disagreement and contest, not consensus or compromise.
- James Surowiecki
Collection: Diversity
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Auto repair, piloting, skiing, perhaps even management: these are skills that yield to application, hard work, and native talent. But forecasting an uncertain future and deciding the best course of action in the face of that future are much less likely to do so. And much of what we've seen so far suggests that a large group of diverse individuals will come up with better and more robust forecasts and make more intelligent decisions than even the most skilled "decision maker."
- James Surowiecki
Collection: Hard Work
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I do think that procrastination evolved in humans for good reasons. If you're trying to stay alive as a human being on the savanna 20,000 years ago, worrying about what's right behind that bush is a lot more important than worrying about what might happen three weeks from now.
- James Surowiecki
Collection: Procrastination
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The fact that cognitive diversity matters does not mean that if you assemble a group of diverse but thoroughly uninformed people, their collective wisdom will be smarter than an expert's. But if you can assemble a diverse group of people who possess varying degrees of knowledge and insight, you're better off entrusting it with major decisions rather than leaving them in the hands of one or two people, no matter how smart those people are.
- James Surowiecki
Collection: Wisdom
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Breaking tasks down into smaller sub-tasks can be very useful.
- James Surowiecki
Collection: Tasks
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Bubbles and crashes are textbook examples of collective decision making gone wrong. In a bubble, all of the conditions that make groups intelligent - independence, diversity, private judgement-disappear.
- James Surowiecki
Collection: Intelligent
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The smartest groups, then, are made up of people with diverse perspectives who are able to stay independent of each other.
- James Surowiecki
Collection: Independent
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Older people do a better job of managing their impulses, and so they're better able to put off putting off.
- James Surowiecki
Collection: Jobs
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The important thing about groupthink is that it works not so much by censoring dissent as by making dissent seem somehow improbable.
- James Surowiecki
Collection: Important
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Diversity and independence are important because the best collective decisions are the product of disagreement and contest, not consensus or compromising. An intelligent group, especially when confronted with cognition problems, does not ask its members to modify their positions in order to let the group reach a decision everyone can be happy with. Instead…the best way for a group to be smart is for each person in it to think and act as independently as possible.
- James Surowiecki
Collection: Smart
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Framing effects can be very influential, and to the degree that you can think of a task as close rather than distant, you're more likely to actually get it done.
- James Surowiecki
Collection: Thinking
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Companies have long gathered data to break down their customer base into specific segments. Now political parties have become adept at micro-targeting, too, using data on shopping habits, leisure activities, voting histories, charity donations, and so on, in order to pinpoint likely supporters and the type of appeal most likely to win them over.
- James Surowiecki
Collection: Party
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I tend to delay writing by doing more research - it's really the act of writing the piece that I have the hardest time with.
- James Surowiecki
Collection: Writing
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I typically don't adopt the ascetic approach. In part, that's because I do use the Net for research even as I'm writing (to check facts, or so on). But I think it's also because I find the possibility of distraction comforting.
- James Surowiecki
Collection: Writing