Mary Parker Follett

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Unity, not uniformity, must be our aim. We attain unity only through variety. Differences must be integrated, not annihilated, not absorbed.
- Mary Parker Follett
Collection: Differences
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Leadership is not defined by the exercise of power but by the capacity to increase the sense of power among those led. The most essential work of the leader is to create more leaders.
- Mary Parker Follett
Collection: Exercise
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There are three ways of dealing with difference: domination, compromise, and integration. By domination only one side gets what it wants; by compromise neither side gets what it wants; by integration we find a way by which both sides may get what they wish.
- Mary Parker Follett
Collection: Differences
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Management is the art of getting things done through people.
- Mary Parker Follett
Collection: Art
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That is always our problem, not how to get control of people, but how all together we can get control of a situation.
- Mary Parker Follett
Collection: Together We Can
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Conflict is resolved not through compromise, but through invention.
- Mary Parker Follett
Collection: Compromise
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Part of the task of the leader is to make others participate in his leadership. The best leader knows how to make his followers actually feel power themselves, not merely acknowledge his power.
- Mary Parker Follett
Collection: Leadership
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All polishing is done by friction.
- Mary Parker Follett
Collection: Done
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The insight to see possible new paths, the courage to try them, the judgment to measure results - these are the qualities of a leader.
- Mary Parker Follett
Collection: Inspirational
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The most successful leader of all is the one who sees another picture not yet actualized. He sees the things which are not yet there... Above all, he should make his co-workers see that it is not his purpose which is to be achieved, but a common purpose, born of the desires and the activities of the group.
- Mary Parker Follett
Collection: Successful
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Give your difference, welcome my difference, unify all difference in the larger whole - such is the law of growth. The unifying of difference is the eternal process of life - the creative synthesis, the highest act of creation, the at-onement.
- Mary Parker Follett
Collection: Law
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Leader and followers are both following the invisible leader - the common purpose. The best executives put this common purpose clearly before their group. While leadership depends on depth of conviction and the power coming therefrom there must also be the ability to share that conviction with others, the ability to make purpose articulate. And then that common purpose becomes the leader.
- Mary Parker Follett
Collection: Leadership
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It seems to me that whereas power usually means power-over, the power of some person or group over some other person or group, it is possible to develop the conception of power-with, a jointly developed power, a co-active, not a coercive power.
- Mary Parker Follett
Collection: Mean
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We must face life as it is and understand that diversity is its most essential feature.
- Mary Parker Follett
Collection: Diversity
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What people often mean by getting rid of conflict is getting rid of diversity, and it is of the utmost importance that these should not be considered the same.
- Mary Parker Follett
Collection: Mean
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It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.
- Mary Parker Follett
Collection: Healing
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the best leaders try to train their followers themselves to become leaders. ... they wish to be leaders of leaders.
- Mary Parker Follett
Collection: Leadership
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Many people tell me what I ought to do and just how I ought to do it, but Few have made me want to do something.
- Mary Parker Follett
Collection: People
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In crowds we have unison, in groups harmony. We want the single voice but not the single note; that is the secret of the group.
- Mary Parker Follett
Collection: Voice
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the leader releases energy, unites energies, and all with the object not only of carrying out a purpose, but of creating further and larger purposes. And I do not mean here by larger purposes mergers or more branches; I speak of larger in the qualitative rather than the quantitative sense. I mean purposes which will include more of those fundamental values for which most of us agree we are really living.
- Mary Parker Follett
Collection: Leadership
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Coercive power is the curse of the universe, coactive power, the enrichment and advancement of every human soul.
- Mary Parker Follett
Collection: Soul
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The ignoring of differences is the most fatal mistake in politics or industry or international life: every difference that is swept up into a bigger conception feeds and enriches society; every difference which is ignored feeds on society and eventually corrupts it.
- Mary Parker Follett
Collection: Mistake
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We should never allow ourselves to be bullied by an either-or. There is often the possibility of something better than either of these two alternatives.
- Mary Parker Follett
Collection: Two
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Unity, not uniformity, must be our aim.
- Mary Parker Follett
Collection: Unity
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Idealism and realism meet in the actual.
- Mary Parker Follett
Collection: Idealism And Realism
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I do not think that we have psychological and ethical and economic problems. We have human problems, with psychological, ethical and economical aspects, and as many others as you like.
- Mary Parker Follett
Collection: Thinking
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Concepts can never be presented to me merely, they must be knitted into the structure of my being, and this can only be done through my own activity.
- Mary Parker Follett
Collection: Done
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Experience may be hard but we claim its gifts because they are real, even though our feet bleed on its stones.
- Mary Parker Follett
Collection: Real
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the point of educating instead of blaming seems to me very important. For nothing stultifies one more than being blamed. Moreover, if the question is, who is to blame?, perhaps each will want to place the blame on someone else, or on the other hand, someone may try to shield his fellow-worker. In either case the attempt is to hide the error and if this is done the error cannot be corrected.
- Mary Parker Follett
Collection: Leadership
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We have thought of peace as passive and war as the active way of living. The opposite is true. War is not the most strenuous life. It is a kind of rest cure compared to the task of reconciling our differences ... From War to Peace is not from the strenuous to the easy existence; it is from the futile to the effective, from the stagnant to the active, from the destructive to the creative way of life ... The world will be regenerated by the people who rise above these passive ways and heroically seek, by whatever hardship, by whatever toil, the methods by which people can agree.
- Mary Parker Follett
Collection: War
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Most people are not for or against anything; the first object of getting people together is to make them respond somehow, to overcome inertia.
- Mary Parker Follett
Collection: Commitment
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The leader is one who can organize the experience of the group ... and thus get the full power of the group. The leader makes the team. This is pre-eminently the leadership quality - the ability to organize all the forces there are in an enterprise and make them serve a common purpose.
- Mary Parker Follett
Collection: Leadership
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One of the greatest values of controversy is its revealing nature. The real issues at stake come into the open and have the possibility of being reconciled.
- Mary Parker Follett
Collection: Real
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Fear of difference is fear of life itself.
- Mary Parker Follett
Collection: Differences
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Democracy is not brute numbers; it is a genuine union of true individuals...the essence of democracy is creating. The technique of democracy is group organization.
- Mary Parker Follett
Collection: Essence
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Imitation is for shirkers, like-minded-ness for the comfort lovers, unifying for the creators.
- Mary Parker Follett
Collection: Role Models
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And the most successful leader of all is one who sees another picture not yet actualized. He sees the things which belong in his present picture but which are not yet there.
- Mary Parker Follett
Collection: Leadership
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if you wish to train yourself for higher executive positions, the first thing for you to decide is what you are training for. Ability to dominate or manipulate others? That ought to be easy enough, since most of the magazines advertise sure ways of developing something they call 'personality.' But I am convinced that the first essential of business success is the capacity for organized thinking.
- Mary Parker Follett
Collection: Business
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The best leader does not ask people to serve him, but the common end. The best leader has not followers, but men and women working with him.
- Mary Parker Follett
Collection: Leadership
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It is not opposition but indifference which separates men.
- Mary Parker Follett
Collection: Inspirational
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The divorce of our so-called spiritual life from our daily activities is a fatal dualism.
- Mary Parker Follett
Collection: Spiritual
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We are not wholly patriotic when we are working with all our heart for America merely; we are truly patriotic only when we are working also that America may take her place worthily and helpfully in the world of nations . . . Interdependence is the keynote of the relations of nations as it is the keynote of the relations of individuals within nations.
- Mary Parker Follett
Collection: Heart
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Leader and followers are both following the invisible leader-the common purpose.
- Mary Parker Follett
Collection: Common Purpose
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In the small group then is where we shall find the inner meaning of democracy, its very heart and core.
- Mary Parker Follett
Collection: Heart
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There is no such thing as vicarious experience.
- Mary Parker Follett
Collection: Inspirational
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The unifying of opposites is the eternal process.
- Mary Parker Follett
Collection: Opposites
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Democracy is self-creating coherence.
- Mary Parker Follett
Collection: Creating
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we should think not only of what the leader does to the group, but also of what the group does to the leader.
- Mary Parker Follett
Collection: Leadership
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Responsiblity is the great developer of men.
- Mary Parker Follett
Collection: Responsibility
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The state accumulates moral power only through the spiritual activity of their citizens.
- Mary Parker Follett
Collection: Spiritual