Malcolm Gladwell

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I'm in the storytelling business, and so you're always drawn to the unusual. And early on, I discovered that's the easiest way to tell stories... If you come up through a newspaper as I did, your whole goal is to get a story on the front page, and you only get something on the front page if it's unusual.
- Malcolm Gladwell
Collection: Goal
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The world is not a meritocracy, as much as we may like to pretend that it is. And we have a long way to go before we really reward people based on their own merit.
- Malcolm Gladwell
Collection: Long
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So long as the stereotype is used as a way of understanding how to fix the problem as opposed to demonizing a people or writing them off, then I think it's OK.
- Malcolm Gladwell
Collection: Writing
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It changes how people read you if you believe in God. It gives insight into your motivation, how you look at problems and how you deal with people.
- Malcolm Gladwell
Collection: Motivation
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I think actually the marketing community is approaching a crisis: There are just too many messages competing for too little attention. That is the fundamental problem.
- Malcolm Gladwell
Collection: Thinking
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We are approaching levels - if we're not beyond levels - of threshold for the number of messages that consumers can take in in a given day. There is a kind of hunger for some kind of new approach to getting the word out about something.
- Malcolm Gladwell
Collection: Numbers
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I'm someone who can provide an intellectual framework, but I can't tell people who are trying to sell Product X how to do that because I don't know, and I would be faking it if I attempted to step into that role.
- Malcolm Gladwell
Collection: People
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Anyone who knows the marketing world knows that ideas come and go, and people latch onto things and think of them as a kind of solution.
- Malcolm Gladwell
Collection: Thinking
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We can unravel the logic behind who succeeds and who doesn't.
- Malcolm Gladwell
Collection: Succeed
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That is the paradox of the epidemic: that in order to create one contagious movement, you often have to create many small movements first.
- Malcolm Gladwell
Collection: Epidemics
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We have the kind of self-made-man myth, which says that super-successful people did it themselves.
- Malcolm Gladwell
Collection: Successful
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Starting epidemics requires concentrating resources on a few key area. The Law of the Few says that Connectors, Mavens, and Salesman are responsible for starting word-of-mouth epidemics, which means that if you are interested in starting a word-of-mouth epidemic , your resources ought to be solely concentrated on these three groups. No one else matters.
- Malcolm Gladwell
Collection: Mean
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It is those who are successful, in other words, who are most likely to be given the kinds of special opportunities that lead to further success.
- Malcolm Gladwell
Collection: Successful
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The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.
- Malcolm Gladwell
Collection: Teamwork
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Our acquaintances—not our friends—are our greatest source of new ideas and information. the internet lets us exploit the power of these kinds of distant connections with marvellous efficiency.
- Malcolm Gladwell
Collection: Ideas
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The Tipping Point is the biography of an idea, and the idea is very simple. It is that the best way to understand the emergence of fashion trends, the ebb and flow of crime waves, or, for that matter, the transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth, or any number of the other mysterious changes that mark everyday life is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do.
- Malcolm Gladwell
Collection: Fashion
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People who are busy doing things - as opposed to people who are busy sitting around, like me, reading and having coffee in coffee shops -don't have opportunities to kind of collect and organize their experiences and make sense of them.
- Malcolm Gladwell
Collection: Coffee
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Insight is not a lightbulb that goes off inside our heads. It is a flickering candle that can easily be snuffed out.
- Malcolm Gladwell
Collection: Success
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Truly successful decision-making relies on a balance between deliberate and instinctive thinking.
- Malcolm Gladwell
Collection: Inspirational
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A study at the University of Utah found that if you ask someone why he is friendly with someone else, he’ll say it is because he and his friend share similar attitudes. But if you actually quiz the two of them on their attitudes, you’ll find out that what they actually share is similar activities. We’re friends with the people we do things with, as much as we are with the people we resemble. We don’t seek out friends, in other words. We associate with the people who occupy the same small, physical spaces that we do.
- Malcolm Gladwell
Collection: Attitude
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Instinct is the gift of experience. The first question you have to ask yourself is, 'On what basis am I making a judgment?' ... If you have no experience, then your instincts aren't any good.
- Malcolm Gladwell
Collection: Judging
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The key to good decision making is not knowledge... It's whether our work fulfills us.
- Malcolm Gladwell
Collection: Leadership
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The entire principle of a blind taste test was ridiculous. They shouldn't have cared so much that they were losing blind taste tests with old Coke, and we shouldn't at all be surprised that Pepsi's dominance in blind taste tests never translated to much in the real world. Why not? Because in the real world, no one ever drinks Coca-Cola blind.
- Malcolm Gladwell
Collection: Real
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To become a chess grandmaster also seems to take about ten years. (Only the legendary Bobby Fisher got to that elite level in less than that amount of time: it took him nine years.) And what's ten years? Well, it's roughly how long it takes to put in ten thousand hours of hard practice. Ten thousand hours is the magic number of greatness.
- Malcolm Gladwell
Collection: Greatness
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My writing model is my mother, who is a writer as well. She always valued clarity and simplicity above all else. If someone doesn't understand what you're writing, then everything else you do is superfluous. Irrelevant. If any thoughtful, curious reader finds what I do impenetrable, I've failed.
- Malcolm Gladwell
Collection: Mother
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In fact, researchers have settled on what they believe is the magic number for true expertise: ten thousand hours.
- Malcolm Gladwell
Collection: Success
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The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire.
- Malcolm Gladwell
Collection: Success
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To be someone's best friend requires a minimum investment of time. More than that, though, it takes emotional energy. Caring about someone deeply is exhausting.
- Malcolm Gladwell
Collection: Success
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It's not how much money we make that ultimately makes us happy between nine and five. It's whether or not our work fulfills us. Being a teacher is meaningful.
- Malcolm Gladwell
Collection: Success
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I know it sounds hard to believe, but habits laid down by our ancestors persist even after the conditions that created those habits have gone away.
- Malcolm Gladwell
Collection: Believe
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The biggest mistake we make is trying to square the way we feel about something today with the way we felt about it yesterday. You shouldn’t even bother doing it. You should just figure out the way you feel today and if it happens to comply with what you thought before, fine. If it contradicts it, whatever. Life goes on.
- Malcolm Gladwell
Collection: Mistake
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To build a better world we need to replace the patchwork of lucky breaks and arbitrary advantages today that determine success--the fortunate birth dates and the happy accidents of history--with a society that provides opportunities for all.
- Malcolm Gladwell
Collection: Opportunity
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Success is deeply rooted in time and place. You may have the drive to read tons of books on biology. But if there are no books on biology in your library, and the library is never open, your drive is meaningless.
- Malcolm Gladwell
Collection: Book
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Once a musician has enough ability to get into a top music school, the thing that distinguishes one performer from another is how hard he or she works. That's it. And what's more, the people at the very top don't work just harder or even much harder than everyone else. They work much, much harder.
- Malcolm Gladwell
Collection: Success
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It wasn't an excuse. It was a fact. He'd had to make his way alone, and no one - not rock stars, not professional athletes, not software billionaires, and not even geniuses - ever makes it alone.
- Malcolm Gladwell
Collection: Stars
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You need to have the ability to gracefully navigate the world.
- Malcolm Gladwell
Collection: Travel
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I recently talked to an eighteen-year-old - a huge FIFA fan - and realized that he spends more time playing the FIFA video game than he does watching actual FIFA games.
- Malcolm Gladwell
Collection: Years
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Now I basically just read spy stories because they're about solving a puzzle within the constraints of history. It's the tick tock, the clockwork that I'm interested in.
- Malcolm Gladwell
Collection: Spy
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Asian culture has a profoundly different relationship to work. It rewards people who are persistent.
- Malcolm Gladwell
Collection: People
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The issue isn't the accuracy of the bombs you have, it's how you use the bombs you have - and more importantly, whether you ought to use bombs at all.
- Malcolm Gladwell
Collection: Motivation
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When the students were asked to identify their race on a pretest questionnaire, that simple act was sufficient to prime them with all the negative stereotypes associated with African Americans and academic achievement. If a white student from a prestigious private high school gets a higher SAT score than a black student from an inner-city school, is it because she’s truly a better student, or is it because to be white and to attend a prestigious high school is to be constantly primed with the idea of “smart”?
- Malcolm Gladwell
Collection: Smart
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We cling to the idea that success is a simple function of individual merit and that the world in which we all grow up and the rules we choose to write as a society don't matter at all.
- Malcolm Gladwell
Collection: Growing Up
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Humans socialize in the largest groups of all primates because we are the only animals with brains large enough to handle the complexities of that social arrangement.
- Malcolm Gladwell
Collection: Animal
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We tell ourselves that skill is the precious resource and effort is the commodity. It's the other way around. Effort can trump ability-relentl ess effort is in fact something rarer than the ability to engage in some finely tuned act of motor coordination.
- Malcolm Gladwell
Collection: Skills
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The goal of storytelling should be to make stories as ubiquitous as music.
- Malcolm Gladwell
Collection: Goal
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It's as if you were interested in fashion and your neighbor when you were growing up happened to be Giorgio Armani.
- Malcolm Gladwell
Collection: Fashion
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In a country that never wins anything: in Canada, if one of our athletes so much as makes the final in a World Championship, we declare a national holiday.
- Malcolm Gladwell
Collection: Country
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I've been in auditions without screens, and I can assure you that I was prejudiced. I began to listen with my eyes, and there is no way that your eyes don't affect your judgement. The only true way to listen is with your ears and your heart. (p.251)
- Malcolm Gladwell
Collection: Heart
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Since becoming a journalist, each time I engage with subjects I become more radicalized.
- Malcolm Gladwell
Collection: Journalist