Paul Saffo

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The goal of forecasting is not to predict the future but to tell you what you need to know to take meaningful action in the present
- Paul Saffo
Collection: Meaningful
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Before the iPhone, cyberspace was something you went to your desk to visit. Now cyberspace is something you carry in your pocket.
- Paul Saffo
Collection: Iphone
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It turns out it takes 30 years for a new idea to seep into the culture. Technology does not drive change. It is our collective response to the options and opportunities presented by technology that drives change.
- Paul Saffo
Collection: Technology
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It's interesting to see the lament of each generation overwhelmed by the next new tool. I can show you passages from scholars of Germany in the 1480s lamenting the fact that they are overloaded with all this stuff to read because of the printing press.
- Paul Saffo
Collection: Interesting
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Never mistake a clear view for a short distance.
- Paul Saffo
Collection: Mistake
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"Point of view" is that quintessentially human solution to information overload, an intuitive process of reducing things to an essential relevant and manageable minimum... In a world of hyperabundant content, point of view will become the scarcest of resources...
- Paul Saffo
Collection: Views
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The future belongs to neither the conduit or content players, but those who control the filtering, searching and sense-making tools we will rely on to navigate through the expanses of cyberspace.
- Paul Saffo
Collection: Player
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I think the most important thing that a company can do, not just in the customer space but the employee space, is to be completely open and completely honest. Don't pretend that you're doing something that you can not do. There's an old saying in Silicon Valley, "It's not a bug. It's a feature."
- Paul Saffo
Collection: Thinking
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I think it was Samuel Johnson who said, "There are two kinds of information in this world: that what you know and that what you know where to get." The tools help the latter, and that's what keeps us from going nuts. The sense of overload comes from the gap between that sudden jump in volume (of information) and the tools we have to make sense of it.
- Paul Saffo
Collection: Thinking
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We invent our technologies and then we turn around and use our technologies to reinvent ourselves as individuals, communities and cultures.
- Paul Saffo
Collection: Technology
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Each time you toss out a 'singing' greeting card, you are disposing of more computing power than existed in the entire world before 1950.
- Paul Saffo
Collection: Singing
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People were touchingly naive at the dawn of the Internet revolution when they said the Internet will route around censorship the way it routes around damage. With any revolution, the establishment catches up and figures out how to screw it up. The answer is to keep technology advancing fast enough so that those who would try to control it can't. It's up to people to defend what they care about. We shouldn't be complacent that this stuff is going to be a force for good.
- Paul Saffo
Collection: Technology
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I think of futurists as people who have a particular attitude about the future. They're advocates for a certain kind of outcome. As a forecaster I am something very different. I am a professional bystander. I have opinions about the future, of course. But my whole posture is to be detached and to identify what I think will happen and not allow my judgments of what should happen to get involved.
- Paul Saffo
Collection: Attitude
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As recently as the '70s, people were forced to see information that they didn't agree with in newspapers and the like. Now there is so much information you really can build your own walled garden that just has the stuff that reinforces your view. I think it applies to all of us. People are really going into these separate camps, and that's the big social challenge in this age of too much information. How do we crack that and create a common dialogue?
- Paul Saffo
Collection: Garden
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Using technology merely to lower operational costs amounts to standing on a whale fishing for minnows. It just allows you to do the old thing more efficiently, where in this moment of deep transformation, it is much more likely that you should be doing something entirely new in an entirely different way.
- Paul Saffo
Collection: Technology
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This new world of personal media - the Web, the Internet and et cetera - not only delivers the world to your living rooms, but everywhere. And we get to answer back. And we're expected to answer back.
- Paul Saffo
Collection: Media
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We tend to use a new technology to do an old task more efficiently. We pave the cow paths.
- Paul Saffo
Collection: Technology
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Never mistake a clearer view for a short distance just because the technology looks like it's about to arrive in the very near future. Chances are there will be some surprises and in the long run even the most expected of futures tends to arrive late and in completely unexpected ways.
- Paul Saffo
Collection: Running
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Graphic designers are idea embalmers, loving undertakers preserving bits of data like to many butterflies pinned to felt in a jewel box.
- Paul Saffo
Collection: Butterfly
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Every new thing upsets people. We all know someone that has a teenage kid who sits in the room and the television is on, their iPod is on, they have the computer on and at least three other electronic devices going while they're doing their homework. It drives the dad nuts, but he can't complain because the kid's a 4.1 (GPA) student.
- Paul Saffo
Collection: Dad
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My driving style is alert. As a forecaster, I can't help but think about who else is on the road and how little attention they are paying to their driving.
- Paul Saffo
Collection: Thinking
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Every day huge amounts of information break off like icebergs and melt away. What worries me is that much information in electronic form is never reduced to paper. Some people have described this as being on the edge of a digital Dark Age and fear we may commit a massive act of amnesia.
- Paul Saffo
Collection: Dark
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The curse of cyberspace is that everything we want to preserve will get lost and everything we want to lose will be preserved.
- Paul Saffo
Collection: Cyberspace
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Hipness is the only asset that matters.
- Paul Saffo
Collection: Matter
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I think companies over the last 10 years have done a very bad job of explaining to their employees what the intrinsic risks are. All I know is, if you wait until you let the employee go to deal with the issue of how do you communicate to the employee about being let go, it's too late to do anything.
- Paul Saffo
Collection: Letting Go
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The thing I see happening is that there's a real compression between generations. There used to be about 20 years difference (in technology use). Now you talk to 15-year-old kids and their 9-year-old brother or sister is using stuff that they don't understand.
- Paul Saffo
Collection: Brother
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Any thinking person is qualified to be a forecaster, and in fact, everybody does it every day.
- Paul Saffo
Collection: Thinking
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You don't want to rely on an expert to tell you what lies ahead.
- Paul Saffo
Collection: Lying
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When I lived in Japan in the 1980s, I once was mistaken for Paul Newman, and I didn't have much more hair than I do now. My first reaction was that staying in Japan might be good for my social life.
- Paul Saffo
Collection: Japan
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It will take a decade or two, but fundamentalism is going to burn itself.
- Paul Saffo
Collection: Two
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When everybody else is in a down market is focusing on what they're doing wrong, instead focus on what you should be doing differently, it may be that what you did in the past was perfectly right. It is possible to do all the right things in business and still have a business crisis because of what's happening in the external environment. And if you start focusing on mistakes only, you're going to miss opportunities.
- Paul Saffo
Collection: Mistake
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Though I carry enough electronics to get nervous in a lightning storm, I love paper and I always have a Moleskine journal with me to capture notes, conversations and ideas.
- Paul Saffo
Collection: Ideas
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My advice is don't use technology primarily to lower costs. Use technology to create new, effective ways of touching the market and creating new businesses and if you do that right, the cost savings will come.
- Paul Saffo
Collection: Technology
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The most important thing that a company can do in the midst of this economic turmoil is to not lose sight of the long-term perspective. Don't confuse the short-term crises with the long-term trends. Amidst all of these short-term change are some fundamental structural transformations happening in the economy, and the best way to stay in business is to not allow the short-term distractions to cause you to ignore what is happening in the long term.
- Paul Saffo
Collection: Long
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There is reason to be scared. Look at what has happened with fundamentalism - this is a reaction against modernity. It happens to be cloaked in religion, but these are people saying enough is enough. It's happened again and again through history. The good news is that modernism has always won.
- Paul Saffo
Collection: People
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I'm actually an optimist about what lies ahead. Are wikis reliable? It depends on the specific business. Is Wikipedia reliable? You bet. Wikipedia is a researcher's dream.
- Paul Saffo
Collection: Dream
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More information and more communications foster world peace and understanding. But connecting extremist nut cases together on the Web - whatever flavor extremism they are - is a really bad thing. More information may not be a good thing, either.
- Paul Saffo
Collection: Communication
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Think about reading: Today, parents would love it if their kids read books more because the parents understand the books. Just over 100 years ago, parents were upset because their kids were reading dime-store novels. Parents would say, "I don't want you inside reading anymore. Get outside and play." I guarantee you, in 50 years or so, parents are going to say, "You're not going outside to play until you finish that video game."
- Paul Saffo
Collection: Book
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This new economy that's just emerged has a new central economic actor. It's not the worker, the person who produces, nor the person who consumes, the purchaser. It's a new actor that does both things at the same time, call them a creator. They both create and consume in the same single act, and we're just beginning to see the shape of this new economy and it changes not just the economy itself, it's going to change the whole nature of the work relationship.
- Paul Saffo
Collection: Economic
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I worry about a society that can remember everything.
- Paul Saffo
Collection: Remembers Everything
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Microsoft is a big intellectual roach motel. All the big minds go in, and they don't come out.
- Paul Saffo
Collection: Intellectual
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Sometimes I think we're on this world for three reasons: to be useful, to tell each other stories and to collect stuff. It's the only explanation for eBay. We love to collect stuff, and at least if we're collecting stuff in cyberspace we're not deforesting the Sierra Nevada.
- Paul Saffo
Collection: Thinking
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The best way to let people go is to let them know when they're hired that it's an uncertain environment and that their job is always at risk and even if you let them go, it's not that you don't love them.
- Paul Saffo
Collection: People
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Stock prices turn people's heads. When prices are high, we treat a company like gods, and if they drop, we treat them as fools.
- Paul Saffo
Collection: People
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Digital technology is the solvent leaching the glue out of all of our traditional institutions.
- Paul Saffo
Collection: Technology
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I think it is just a matter of time before we have literal ghosts in the machine so you can create an alter ego of yourself that learns from your social experiences and extends a life even if you're no longer in the game or you are no longer alive.
- Paul Saffo
Collection: Thinking
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As a global society we are performing a great experiment on ourselves. Half of the world population wants to race faster into the future. Go visit China and India. They're ready to go. And half of the world wants to drag us into the past. The problem is both sides have guns. I think there really is a reaction. A lot of people are saying enough is enough.
- Paul Saffo
Collection: Gun
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I would say digital technology probably doesn't have much impact on us so far. We've seen photographs of people from when they are alive. We see home movies. We have videotapes now and e-mails. When it's going to get interesting is in massively multiplayer online games where you have avatars (online personas). You could actually create an avatar that's semi-autonomous. It could do things for you while you get off the game to run the rest of your life.
- Paul Saffo
Collection: Running
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I've actually tried not to call myself a futurist for the last 25 years. I prefer "forecaster," but people call me a futurist, and it doesn't really bother me.
- Paul Saffo
Collection: Years
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I live on a canyon at the edge of San Mateo. We are fortunate to have lots of suburban wildlife as our neighbors, though I kind of wish the rattlesnakes would stop curling up by our back door.
- Paul Saffo
Collection: Doors