Jeffrey Gitomer
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.Collection: Computers
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.Collection: Good
Great salespeople are relationship builders who provide value and help their customers win.Collection: Relationship
Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.Collection: Leadership
My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.Collection: Attitude
Great people have great values and great ethics.Collection: Great
People don't like to be sold, but they love to buy.
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
Selling is a natural skill. It's developed as a child. You may know it as persuasion.
There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.
Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
In sales, it's not what you say; it's how they perceive what you say.
Rock stars, like anyone else, have to show discipline and take consistent good actions.
Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.
My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
If you want to be the best salesperson, first you must be the best person.
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.
Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.
There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought.
The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
I don't want features, I want value. I don't want benefits, I want value.
When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team.
Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition.
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there.
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.
The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a profit. The closer the CEO is to the everyday selling process, bringing in business, the more successful the company will become.
We use social media as an adjunct to my total media/market outreach.
I grew up in an upper-middle-class town with a population around 12,000. My high school held around a thousand kids. All smart. We had a strict dress code. If you wore blue jeans to school, they sent you home.
I consider myself a frequent flyer, flying roughly 200 times a year on mostly mainstream airlines.
Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.Collection: Inspirational
A person who seems to have all of the answers, usually isn't listening.Collection: Listening
Take action every day - some small dose at a time.Collection: Motivational
You don't get great at selling in a day. You get great at selling day by day.Collection: Selling
Don't dwell on the problem; concentrate on the solution.Collection: Problem
You don't earn loyalty in a day. You earn loyalty day-by-day.Collection: Inspirational
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.Collection: Life
People don't like to be sold, but they love to buy!Collection: People
Sell yourself before you try to sell your company or your product.Collection: Trying
If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!Collection: Fortune
Differentiate with value or die with price.Collection: Dies
Most people will not do the hard work it takes to make success easy. Don't be like most people.Collection: Hard Work
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.Collection: Preparation
Before you can get what you want, you have to know what you want,and make a game plan to get itCollection: Games
Good things come to those who have patience and take consistent, persistent actions toward what they want.Collection: Want
If you don't think you can do it, who will? You control the most important tool in success, your mind.Collection: Inspirational
Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.Collection: Opportunity
Failure is an event, not a person. Think of failure as 'it' and not 'me'.Collection: Thinking
The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.Collection: Powerful
People will try to rain on your parade because they have no parade of their own.Collection: Rain