Gary Hamel
Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to our concerns.Collection: Trust
At the pinnacle of great design are products so gorgeous and lust-worthy that you want to lick them: a Porsche 911, Samsung's Luxia TV, an Eames lounge chair or anything by Loro Piana.Collection: Design
You can't build an adaptable organization without adaptable people - and individuals change only when they have to, or when they want to.Collection: Change
Remarkable contributions are typically spawned by a passionate commitment to transcendent values such as beauty, truth, wisdom, justice, charity, fidelity, joy, courage and honor.Collection: Courage
I don't know whether the universe contains any evidence of intelligent design, but I can assure you that thousands of everyday products do not.Collection: Design
As human beings, we are the only organisms that create for the sheer stupid pleasure of doing so. Whether it's laying out a garden, composing a new tune on the piano, writing a bit of poetry, manipulating a digital photo, redecorating a room, or inventing a new chili recipe - we are happiest when we are creating.Collection: Poetry
The goal is not to speculate on what might happen, but to imagine what you can make happen.Collection: Imagination
Innovation is the fuel for growth. When a company runs out of innovation, it runs out of growth.Collection: Running
The problem with the future is that it is different, if you are unable to think differently, the future will always arrive as a surprise.Collection: Thinking
You can't use an old map to see a new land.Collection: Land
Dakota tribal wisdom says that when you're on a dead horse, the best strategy is to dismount. Of course, there are other strategies. You can change riders. You can get a committee to study the dead horse. You can benchmark how other companies ride dead horses. You can declare that it's cheaper to feed a dead horse. You can harness several dead horses together. But after you've tried all these things, you're still going to have to dismount.Collection: Change
There's a simple, but oft-neglected lesson here: to sustain success, you have to be willing to abandon things that are no longer successful.Collection: Successful
Today, no leader can afford to be indifferent to the challenge of engaging employees in the work of creating the future. Engagement may have been optional in the past, but its pretty much the whole game today.Collection: Past
In the long term the most important question for a company is not what you are but what you are becoming.Collection: Past
A noble purpose inspires sacrifice, stimulates innovation and encourages perseverance.Collection: Perseverance
Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option now - to shoot first. You've got to out innovate the innovators.Collection: Names
The best innovations - both socially and economically - come from the pursuit of ideals that are noble and timeless: joy, wisdom, beauty, truth, equality, community, sustainability and, most of all, love. These are the things we live for, and the innovations that really make a difference are the ones that are life-enhancing. And that’s why the heart of innovation is a desire to re-enchant the world.Collection: Heart
Discovery is the journey; insight is the destination.Collection: Journey
Innovation is the only insurance against irrelevance.Collection: Irrelevance
The single biggest reason companies fail is they overinvest in what is, as opposed to what might be.Collection: Change
All too often, legacy management practices reflexively perpetuate the past - by over-weighting the views of long-tenured executives, by valuing conformance more highly than creativity and by turning tired industry nostrums into sacred truths.Collection: Tired
We owe our existence to innovation. Our species exists thanks to four billion years of genetic innovation.Collection: Creativity
Only stupid questions create wealth.Collection: Stupid
One doesn't have to be a Marxist to be awed by the scale and success of early-20th-cent ury efforts to transform strong-willed human beings into docile employees.Collection: Strong
The opportunities for future growth are everywhere. Seeing the future has nothing to do with speculating about what might happen. Rather, you must understand the revolutionary potential of what is already happening.Collection: Opportunity
Taking risks, breaking the rules, and being a maverick have always been important but today they are more crucial than ever.Collection: Risk
From Gandhi to Mandela, from the American patriot to the Polish shipbuilders, the makers of revolutions have not come from the top.Collection: Revolution
Great accomplishments start with great aspirations.Collection: Attitude
Ideas that transform industries almost never come from inside those industries.Collection: Business
Never before has the gap between what we can imagine and what we can accomplish been smaller.Collection: Imagination
Companies do not do new things because they understand it but because they feel it.Collection: Business
Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious.Collection: Religious
For the first time in history we can work backward from our imagination rather than forward from our past.Collection: Past
Over the centuries, religion has become institutionalized, and in the process encrusted with elaborate hierarchies, top-heavy bureaucracies, highly specialized roles and reflexive routines.Collection: Roles
**New business concepts are always, always the product of lucky foresight.** That's right - the essential insight doesn't come out of any dirigiste planning process; it comes form some cocktail of happenstance, desire, curiosity, ambition and need. But at the end of the day, there has to be a degree of foresight -- a sense of where new riches lie. So radical innovation is always one part fortuity and one part clearheaded vision. [first-line bold by author] [2002] p.23Collection: Lying
The fact is, society is made more hospitable by every individual who acts as if 'do unto others' really was a rule.Collection: Facts
I'm not one of those professors whose office is encased floor-to-ceiling with books. By the way, I think academics do this to intimidate their visitors.Collection: Book
I live a half mile from the San Andreas fault - a fact that bubbles up into my consciousness every time some other part of the world experiences an earthquake. I sometimes wonder whether this subterranean sense of impending disaster is at least partly responsible for Silicon Valley's feverish, get-it-done-yesterday work norms.Collection: Earthquakes
In an ideal world, an individual's institutional power would be correlated perfectly with his or her value-add. In practice, this is seldom the case.Collection: Practice
At the heart of every faith system is a bargain: on one side there is the comfort that comes from a narrative that suggests human life has cosmic significance, and on the other a duty to yield to moral commands that can, in the moment, seem rather inconvenient.Collection: Heart
In the age of revolution you have to be able to imagine revolutionary alternatives to the status quo. If you can't, you'll be relegated to the swollen ranks of keyboard-pounding automatons.Collection: Age
An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that open up new avenues for growth.Collection: Opportunity
Building human-centered organizations doesn't imply a return to the paternalistic, corporate welfare practices of the 19th century. Most of us don't want to be nannied.Collection: Practice
For every person who can imagine a possibility there are tens of thousands who are stuck in the greased grooves of history.Collection: Imagination
Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed my expectations.Collection: Phones
I am an ardent supporter of capitalism - but I also understand that while individuals have inalienable, God-given rights, corporations do not.Collection: Rights
Businesses fail when they over-invest in what is at the expense of what could be.Collection: Failing
Fact is, inventing an innovative business model is often mostly a matter of serendipity.Collection: Serendipity
Most of us do more than subsist. From the vantage point of our ancestors, we live lives of almost unimaginable ease. Here again, we have innovation to thank.Collection: Live Life
During the ten years I lived in the U.K., I frequently attended an Anglican church just outside of London. I enjoyed the energetic singing and the thoughtful homilies. And yet, I found it easy to be a pew warmer, a consumer, a back row critic.Collection: Thoughtful