Ken Blanchard
Knowing where you are going is the first step to getting there.Collection: Knowing
The best minute you spend is the one you invest in peopleCollection: People
Empowerment is all about letting go so that others can get going.Collection: Success
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.Collection: Numbers
Business is like tennis. Those who serve well win.Collection: Winning
Whether you like it or not, you will leave a leadership legacy.Collection: Legacy
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.Collection: Expectations
Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.Collection: People
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.Collection: Humility
Don't wait until people do things exactly right before you praise them.Collection: People
One of the deepest principles of life and leadership: it's not about you.Collection: Principles
Honesty is telling the truth to ourselves and others. Integrity is living that truth.Collection: Honesty
The best way to develop responsibility in people is to give them responsibility.Collection: Responsibility
The only job security you have today os your commitment to continuous personal improvement.Collection: Leadership
Real communication happens when people feel safe.Collection: Real
If you want your people to be responsible, be responsive to their needs.Collection: People
The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.Collection: Prayer
Before something can become a habit it must first be practiced as a discipline.Collection: Inspiring
You have the power to help people become winners.Collection: Motivational
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.Collection: Goal
Catching people doing things right is a powerful management concept.Collection: Motivational
The quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.Collection: Leadership
If you don't seek perfection, you can never reach excellence.Collection: Perfection
Successful organizations have one common central focus: Customers.Collection: Successful
When you're committed to something, you accept no excuses, only results.Collection: Commitment
If becoming a high performing organization is the destination, leadership is the engine.Collection: Leadership
Leadership is anytime you seek to influence the thinking, behavior, or development of others.Collection: Inspiring
[Marriage is] like signing a 356-page contract without knowing what's in it.Collection: Wisdom
If you want to know why your people are not performing well, step up to the mirror and take a peek.Collection: Smart
Positive thinkers get positive results because they are not afraid of problems.Collection: Problem
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.Collection: Change
The greatest leaders mobilize others by coalescing people around a shared vision.Collection: Leadership
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.Collection: Wall
Customer service should not be a department, customer service is everyone's job.Collection: Jobs
Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.Collection: Ego
As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.Collection: Leader
Your game is only as good as your practice.Collection: Practice
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.Collection: Congratulations
Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.Collection: Inspiring
Have I done what is really important today?Collection: Important
The cure for too much to do is solitude and silence.Collection: Silence
The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.Collection: Principles
Catch people in the act of doing something right.Collection: People
Do your best to succeed and push the limits without violating them.Collection: Limits
People with humility don't think less of themselves, they just think of themselves less.Collection: Humility
We are not just our behavior. We are the person managing our behavior.Collection: Behavior
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.Collection: Littles
Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.Collection: Differences