When you're short on sleep, you're short on patience. You're ruder to people, less tolerant, less understanding. It's harder to relate and to pay attention for sustained periods of time.Collection: Patience
We think of computers as smart and powerful machines. But your goldfish is smarter.Collection: Computers
What you do is what matters, not what you think or say or plan.Collection: Inspirational
"Simple" is a tricky word, it can mean a lot of things. To us, it just means clear. That doesn't always mean total reduction, or minimalism - sometimes, to make things clearer, you have to add a step.Collection: Mean
What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?Collection: What Matters
You don't need to win every medal to be successful.Collection: Successful
"Easy" is a word that's used to describe other people's jobs.Collection: Jobs
Every time something slips through the cracks, the cracks get bigger.Collection: Cracks
It's simple until you make it complicated.Collection: Simple
The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.Collection: Real
The best feature of a product should really be the customer service.Collection: Should
The design is done when the problem goes away.Collection: Design
How can you expect someone to get a good day's work if they are interrupted all day?Collection: Good Day
Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something elseCollection: Educational
No is easier to do. Yes is easier to say.Collection: Intriguing
Unless you are a fortune-teller, long-term business planning is a fantasy.Collection: Long
[Facebook and Twitter] aren't the real problems in the office. The real problems are what I like to call the M&Ms, the Managers and the Meetings.Collection: Motivation
Before you dismiss a beginner's work, remember how much you sucked when you started. You probably sucked worse, actually.Collection: Life
We also get thousands of suggestions. The default answer is always no.Collection: Suggestions
Projections are just bullshit. They're just guesses.Collection: Bullshit