Erik Qualman
The power of social media is it forces necessary change.Collection: Power
You're talking about a younger generation, Generation Y, whose interpersonal communication skills are different from Generation X. The younger generation is more comfortable saying something through a digital mechanism than even face to face.Collection: Communication
We don't have a choice on whether we DO social media, the question is how well we do it.Collection: Success
Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.Collection: Media
With the growing reliance on social media, we no longer search for news, or the products and services we wish to buy. Instead they are being pushed to us by friends, acquaintances and business colleagues.Collection: Media
The ROI of social media is that your business will still exist in 5 years.Collection: Media
The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.Collection: Keys
Successful companies in social media function more like entertainment companies, publishers, or party planners than as traditional advertisers.Collection: Powerful
Increasingly, consumers don't search for products and services. Rather, services come to their attention via social media.Collection: Media
History repeats itself because nobody listens the first time.Collection: Firsts
Consumers are taking ownership of brands, and their referral power is priceless.Collection: Referrals
Pushing a company agenda on social media is like throwing water balloons at a porcupine.Collection: Media
With the advent of radical and accessible technology, each one of us, for the first time in history, is creating an influential mark forever - we are all mini-digital celebrities and heroes to someone.Collection: Hero
25 percent of search results for the world's top 20 largest brands are links to user-generated content. 34 percent of bloggers post opinions about products and brands.Collection: Twenties
Assume whatever you do, both offline and online, will be seen by your mother, dad, boss, coach, boyfriend, teacher… the world.Collection: Mother
It's about listening first, then selling.Collection: Listening
At a minimum the majority of search dollars will flow to a social media model because people care most about what their peers think and the technology is there for that information to be quickly shared on products and services.Collection: Technology
Why are we trying to measure social media like a traditional channel anyway? Social media touches every facet of business and is more an extension of good business ethics.Collection: Media
The easier things are to buy, the more we consume.Collection: Easier
Privacy is dead. Reputations are dying.Collection: Dying
Social media has made the web all about me, me, me.Collection: Media
One thing we seem to be missing is that just as we no longer search for the news, the news finds us today (e.g. this article found me) we will no longer search for products and services, rather we will look to our social graph to what products and services they like and don't like.Collection: Missing
As social media is less about technology and more about relationship building, we are starting to see more women have a heavy influence if not dominant role in the social media space. It's no wonder that Facebook is being run in part by chief operating officer Sheryl Sandberg.Collection: Running
It had not yet been named Silicon Valley, but you had the defense industry, you had Hewlett-Packard. But you also had the counter-culture, the Bay Area. That entire brew came together in Steve Jobs.Collection: Jobs
Folks want to be listened to, they want to be heard.Collection: Want
To effectively leverage the social graph, every company needs to understand that they need to make their information easily transferable.Collection: Needs
That's the power behind a tool like Facebook Connect. It is making a Web without walls. Facebook allows you to go to other sites to comment, rate, etc., without having to set up a new profile for that site.Collection: Wall
Integrity is what you do behind closed doors or when you think nobody is watching. Integrity is the true essence of who you are, your beliefs and your values. Reputation is the public perception of who you are. It is how others view your integrity or strong moral principles.Collection: Strong