Dick Costolo
One of the things that amazes me about Twitter is the way it utterly eradicates artificial barriers to communication. Things like status, geopolitics and so on keep people from talking to one another. Those go away in Twitter. You see exchanges that would never happen anywhere else.Collection: Communication
The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on it and nothing ever happens.'Collection: Communication
When you're doing what you love to do, you become resilient. You create a habit of taking chances on yourself. If you do what's expected of you, and things go poorly, you will look to external sources for what to do next, because that will be your habit. You will be standing there frozen. If you are just filling a role, you will be blindsided.
The interesting thing about the top 200 to 300 tweeters - a lot of them are musicians, actors, etc. LeBron James, etc. I think Lady Gaga is number one. But! They're not all celebrities. There's 'CNN Breaking News.' And the 'New York Times.' And other brands like Gary Vaynerchuk, who aren't really that known outside that world.
Not only can you not plan the impact you're going to have, you often won't recognize it even while you're having it.
For many people, when they come to Twitter, the language is opaque. We need to push the scaffolding to the background and bring the content forward. The media, the photos, the videos.
People have Plato's form in their mind of what a leader is, or what a C.E.O. is, and it is a bunch of elements that I really don't conform to at all. I've given this a lot of thought, and I came to the conclusion that I don't care.
If there's ever an example of the importance of making bold bets and focusing on what you love, it's Twitter.
Twitter brings you closer. I mean, we see this over and over again from our users. It brings them closer to the action. It brings them closer to their heroes.
What launched me toward Feedburner? Well, the Internet happened. When I saw Mosaic, I thought, 'I gotta do this.' I founded and sold a few companies. Feedburner was my fourth.
One of the things that I think I do well as a CEO is that I'm present. When I'm with my employees, I'm there in the moment.
I try to spend a lot of time with people outside my direct reports. The view from the top is totally distorted. If you only spend time with your directs, you have no perspective on what's really going on.
One of the great things about Silicon Valley is, irrespective of how competitive you might be with another company or how closely you might be working with that company, there's a great sort of give and take, and camaraderie from - between - some of the executives in the valley and some of the other investors in the valley.
When we think about the characteristics of Twitter that make it unique, it is all of public, real-time, conversational, and distributed. We are the only platform that is all of those at scale.
Twitter is the perfect complement to television. TV has always been social. You talk to the person you're sitting next to on the couch. You talk to the people you're - you know, at work with the next day around the proverbial water cooler.
You can choose to listen to one end of the spectrum or the other on Twitter, just like you can on television. But hopefully what we've done is given a voice to that broad middle ground.
I think if you look down the road for Twitter, we would like to be a company - a service - that is used by billions of people around the world in every country in the world because we feel that the power of Twitter is that it brings people closer to each other, to their governments, to their heroes, etc.
We've recognized that Twitter is the second screen for TV, and TV is more fun with Twitter. There are a bunch of ways that we can be complementary to broadcasters.
I think that content posted to Twitter is distributed to more platforms, services, sites, online and offline than any other services out there. Would love to see if someone can prove to me otherwise.
Twitter needs to continue being a good listener and recognize that the service has been redefined by lots of people, tweet by tweet, but also come up with its own priorities.
Authenticity is absolutely the key to a great tweet.
One of the things you learn operating in the technology industry is disruptions are occurring every day.
As a leader, you need to care deeply, deeply about your people while not worrying or really even caring about what they think about you. Managing by trying to be liked is the path to ruin.
The way you build trust with your people is by being forthright and clear with them from day one. You may think people are fooled when you tell them what they want to hear. They are not fooled.
We have a core value here at Twitter that says we want to defend and respect the user's voice. And that's important to us on a global basis. Someone doesn't sign up for a service expecting that their sign up information is going to be handed over without them being asked... We're going to defend our users' rights.
I was in Shanghai recently, where Twitter is blocked, and yet there were ads and billboards across town with hashtags on them.
What I implore you to do is believe that if you make courageous choices and bet on yourself and put yourself out there that you will have an impact as a result of what you do, and you don't need to know now what that will be, or how that will happen, because nobody ever does.
Once in a rare while, somebody comes along who doesn't just raise the bar, they create an entirely new standard of measurement.Collection: Bars
Believe that if you make courageous choices and bet on yourself and put yourself out there, that you will have an impact, as a result of what you do. And you don't need to know now what that would be or how will it happen because no one ever does.Collection: Inspirational
The key is to just get on the bike, and the key to getting on the bike… is to stop thinking about ‘there are a bunch of reasons I might fall off’ and just hop on and peddle the damned thing. You can pick up a map, a tire pump, and better footwear along the way.Collection: Fall
Managing by trying to be liked is the path to ruin.Collection: Trying
There is no script. Live your life. Soak it all in.Collection: Graduation
When you are doing what you love to do, you become resilient.Collection: Doing What You Love
Don't always worry about what your next line is supposed to be. There is no script. Live your life. Be in this moment.Collection: Worry
What is the thing that matters most to making progress right now?Collection: Progress
As you get ready to walk out under the bright lights of the improvisational stage of the rest of your life... be bold. Don't always worry about what your next line is going to be.Collection: Light
Successful businesses measure and count things. I think that's a safe assumption on top of which we can drop the following hypothesis: unsuccessful business either measure nothing, the wrong things, too many things, or finally, they measure the right things but they don't communicate the measurements efficiently.Collection: Successful
Not only can you not plan the impact you're going to have, you often won't recognize it when you're having it.Collection: Graduation
Believe that if you make courageous choices, and bet on yourself, then you will have an impact.Collection: Believe
When youre doing what you love to do, you become resilient. You create a habit of taking chances on yourself. If you do whats expected of you, and things go poorly, you will look to external sources for what to do next, because that will be your habit. You will be standing there frozen. If you are just filling a role, you will be blindsided.Collection: Doing What You Love
Twitter is a global town square.Collection: Squares
When I was your age, we didn't have the Internet in our pants. We didn't even have the Internet not in our pants. That's how bad it was. I know I sound like my grandfather right now. We didn't have teeth! There were no questions marks, we just had words! What was I talking about? The Internet...Not only can you not plan the impact you're going to have, you often won't recognize it when you're having it.Collection: Impact
The beauty of Twitter is that more and more people are flocking to it because it's shrinking their world.Collection: People
Don't always worry what your next line is going to be.Collection: Graduation
That’s just silly. Closing a global business in reaction to single-issue national politics is foolish.Collection: Silly
Apple is our mentor, Facebook is our enemy.Collection: Technology
When I was your age, we didn't have the Internet in our pants. We didn't even have the Internet not in our pants. That's how bad it was.Collection: Graduation
The Internet destroyed most of the barriers to publication. The cost of being a publisher dropped to almost zero with two interesting immediate results: anybody can publish, and more importantly, you can publish whatever you want.Collection: Funny