We use innovative technology to facilitate standardization of services, amenities and in-room experience, thereby helping maintain service standards.Collection: Technology
Stay away from family when you are working on a startup.Collection: Family
I was a small-town boy with big dreams.Collection: Dreams
One should accept failure, and be willing to learn, unlearn and relearn again.Collection: Failure
I was good at studies and played sports. The only difference was I had big dreams even as a child - I always knew I wanted to be an entrepreneur.Collection: Sports
My home has three-tier security, which is valuable to me considering I get five death threats a month.Collection: Home
As an entrepreneur and on behalf of the company's management, I am thankful to have been given the opportunity to rededicate ourselves to the company's mission of building the world's most loved hospitality brand that is focused on bringing a better lifestyle for the common man.Collection: Thankful
I can speak Odiya, Telugu, apart from Hindi and a little bit of Rajasthani, so, truly Indian from that context.
One big learning from Thiel fellowship was think really big and create an impact, without thinking if anybody has done it before.
People regardless of age are able to do a good job if they're inspired by the leader they work with.
For me, it is about having a passion for solving a big problem and leaving a huge impact. Once you have that, everything else falls into place.
Every weekend I would take a train to Delhi and sneak into startup events. I really enjoyed meeting entrepreneurs who were solving big problems. They were way smarter than me. I knew this is where I had to be.
There is always room for improvement in experience and it can be achieved if one listens to the customers carefully.
At the end of every year our management regroups and thinks about things we did right and what we could improve.
Initially, when we were running just one hotel in Gurgaon, I used to handle housekeeping, sales, CEO duties, etc. I would literally wear the OYO Rooms uniform for housekeeping and would show the room to customers.
When you scale up your business there will invariably be small groups of vested interests unwilling to see the new ground reality.
Leaders at Oyo aspire for ambitious targets which act as directional north stars for building for scale.
While one is in the process of coming up with a truly innovative solution, it is essential to keep an open mind.
Post 10th grade, I came to the northern half of the country. I realized that the usual education did not excite me at all because I felt how will understanding trajectory motions in chemistry help me solve real-life problems?
From my perspective, as an entrepreneur, one is wired to take risks. You, of course, need to be smart and take calculated risks, and then do all you can to make it worth the risk.
Nobody or no company in this world can say they have got everything right and it has been a perfect journey.
My mom is surely worried that the fact that I don't have a college degree will impact my chances of finding a bride.
There are causes that are dear to me personally including encouraging entrepreneurship, improving livelihoods as well as helping humanitarian rescue and relief efforts.
One of the things that's consistent, if you speak to hotel owners or customers across the world, is that the proposition of Oyo is very valuable for each one of them.
As I grew up, I was born and brought up with a view of, if you can get an engineering degree, getting a job is remarkably easy and that's the ambition you should have.
As a responsible consumer brand, we have not just built for the short term, but build for longer-term relationships.
That's our thesis, to operate in a few places and make them home, rather than operate in many places and not have significant ownership.
I'm a college dropout. My parents thought they had three respectable children, and I was the black sheep.
The only constant in my life besides OYO is Lisa, my dog. She's a Lhasa apso. The only reason I shop is to buy accessories for Lisa.
Masayoshi Son is one of the most innovative and impactful thinkers and problem-solvers of our generation.
Companies that raise capital do it on the basis of past performance and unique competencies of the business. We cannot raise capital if we are not creating sustained value.
I know what time a customer checked in, what he ordered, did it get delivered on time, did he order for sling bags, and so on. And when the customer checks out, he can walk out like how you get out of cabs because if you have a wallet it's completely hassle-free.
We are building OYO to be the preferred hospitality brand for consumers in the new post-COVID reality.
Hygiene is going to be a key consumer question post-COVID. Our sanitized stay offerings and commitment towards ensuring minimal contact-based check-in is an important step.
COVID-19 is unlike any other challenge the world has faced, affecting people from every socio-economic background and causing a disruption in operations and processes across industries.