I think having a visionary CEO is awesome, and visionary leadership is one thing, but you also need checks and balances on whether this company can withstand a very honest and critical look at itself.Collection: Leadership
There is no finish line to leadership.Collection: Leadership
Every day is sort of a jigsaw puzzle. You have to make sure that you're putting the most important things first.
There's a lot of clarity in hindsight.
Ticketing is a people-intensive business to get it right on a global scale.
Each company is different because they get their DNA from the founders.
I think entrepreneurship is combining a passion with the tenacity to problem-solve and the fearlessness to fail.
Creating a strong company culture isn't just good business. It's the right thing to do, and it makes your company better for all stakeholders - employees, management, and customers.
At Eventbrite, we care about the whole you, not just the employee you.
I know my daughter was dealt a very, very good birth card, but sometimes I feel like I want to honor the fact that she also drew a lottery that she didn't get to choose, which is that there is this thing called Eventbrite in our lives, and it sometimes takes precedence.
For a global company, it is imperative to respect and honor local culture and weave that into the core company values rather than the other way around.
Eventbrite is 50-50 male-female, and this has been accomplished organically.
Getting to profitability does not mean all our problems are solved.
What I didn't appreciate about myself is that I'm good at coaching leaders.
Great leadership and great companies aren't built overnight, and they're not built without capital. And capital can sometimes be counter-productive to building a great culture.
My worst day is away from the office, when I'm traveling and not with the Britelings.
I love just being home with the kids and, seeing what they do when they're bored and then I just follow.
I get extremely detail-oriented. In my most stressed-out days, I get way more focused on those details than anyone should be.
I'm a very connected and passionate founder. And I do model transparency and openness and loyalty in my actions.
I think a universal feeling that we all share is that live experiences create indelible memories.
Millennials are the experiences generation.
I'm thrilled to share the story of my journey in building Eventbrite and what I've learned along the way as a working mother and entrepreneur.
Work does come home with us, but home also comes to work. Our kids are regulars at Eventbrite's HQ in San Francisco.
We focus on Eventbrite and our family. That's how we spend our time, full stop.
Getting over the stigma of needing to appear as if I do it all myself took about 12 months. I finally realized that the only way to be a successful, happy mother, founder, wife, and daughter was to accept the help that was being offered to me.
It's extremely easy to get people to share what events they are going to because events are inherently social.
There's always a little bit of friction when you're trying to democratize an industry.
I think there's a fine line, and once you cross it, you are in a dangerous territory of overhyping your company, your service, and your product and sort of under-delivering. But I think we probably could have been a little more overtly confident in the early days.
That seems to be my superpower - really understanding what motivates people.
I wasn't the kid with the lemonade stand.
As founder of Eventbrite, I've interviewed almost every single person we've hired.
As far as funding and building a team, you being romantically involved with your cofounder really shouldn't play a factor in how you run the company and how you create a team or find resources. It's all about the partnership.
If you have a cofounder, one of the benefits is you'll get from point A to point B two times faster.
Humans want to know the hierarchy; it's important for there to be one leader.
If you're going to be an entrepreneur, most likely you're going to be Type A - stubborn.
Four Seasons' legendary brand epitomizes the highest standards for service in the hospitality industry worldwide.
I am excited to be working with the dedicated Four Seasons board and leadership team to build upon their reputation for industry-leading customer experiences while seeking out innovative ways to leverage technology that will help spur additional growth.
Legacies are built on the practices of your company.
I encourage women who are starting families to think about the five-year horizon. The first few years of parenthood are really hard, but if you stick it out, it gets easier.
I graduated from college and went straight into a job with MTV.
During college, in Los Angeles, I interned all over Hollywood. Development roles appealed to me; they were a perfect blend of business and creativity.
Working in MTV's development team, my days would consist of pitches and deciding which concepts we wanted to buy. We would then develop those into a pilot. Very few ended up making it to a full series, but if they did, I would manage the project alongside the show's creators.
Being a female head of a successful tech company means that I'm in a pretty niche category.
I have not always been a risk taker.
I didn't play any extreme sports growing up. I never surfed, and I grew up in Santa Cruz. I was very good at doing what I was told, taking direction, and staying middle of the road. I mean, they called me 'grandma' in college.
My goal is to create one of the greatest companies that's ever existed, and that has everything to do with the people, the culture, and what our core values are versus what we build or how we're perceived out in the market.
I live, breathe, and die by what kind of company we're creating.
Our team finds motivation in knowing that we're transforming the ticketing industry, this notion that we're bringing democratization to an industry and disrupting it using technology.
I think people are intelligent, empathetic, multi-dimensional.
Your first company is like your first baby.You have this unconditional, irrational love.