Jim Blasingame
Anything a customer can do for themselves is where service stops and relevance begins.Collection: Relevance
Intuition is educated by experience and employed by curiosity.Collection: Curiosity
How are you managing the velocity of change?Collection: Velocity
In the marketplace, small businesses are the face and voice of humanity, which provides them with a great advantage in the Age of the Customer.Collection: Voice
Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.Collection: Quality
Trust is a good business practice.Collection: Practice
Every small business has to become a publisher – a publisher of marketing messages and customer resources, and a publisher of stories.Collection: Stories