'Luck' is recognizing when the situation encourages build out and execution.Collection: Motivational
From a product standpoint, we want every touch point to feel magical. It inspires trust.Collection: Inspire
All my days are themed. Monday is managementTuesday is product, engineering, and design. Wednesday is marketing, growth, and communications. Thursday is partnership and developers. Friday is company and cultureOn the days beginning with T, I start at Twitter in the morning, then go to Square in the afternoon. Sundays are for strategySaturday is a day off.Collection: Friday
Great companies don't just have one founding moment. They have many founding moments.Collection: Moments
I spend 90% of my time with people who don't report to me, which also allows for serendipity, since I'm walking around the office all the time. You don't have to schedule serendipity. It just happens.Collection: Business
Meet customers where they are; question how to make the tools customers use more valuable.Collection: Tools
My mom cares that I tweeted a picture of my breakfast. She's knows I'm eating and I'm safe.Collection: Mom
Twitter is the world.Collection: World
Amazing what people make up based on what they choose to see.Collection: People
Those words are from Lynda Barry's novel 'Cruddy.' I've carried them with me for some time. There's a lot in my life I wasn't expecting. One is the realization that I stood at this pulpit and delivered a reading for my own graduation...15 years ago. Unexpectedly, I'm old.Collection: Inspirational
Anything you're interested in the world whether it be Charlie rose or JetBlue or a public figure or your local coffee shop, they're on Twitter and broadcasting what is interesting to them.Collection: Coffee
Don't avoid eye contact and don't be lateCollection: Eye
As CEO, my main job is editor-in-chief.Collection: Jobs