Doug McMillon
The role of innovation inside the company is so important. That's how we get growth, and there's no way to drive innovation without learning and change.Collection: Learning
I think one of the keys is to celebrate intelligent failures and when things don't work, learn from those. Celebrate learning more than we celebrate the failure itself.Collection: Failure
Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.Collection: Experience
Helping other people develops your leadership skills, and people start to see you as a natural leader.Collection: Leadership
My dad always had very high standards for me, from day one.Collection: Dad
Technology is fundamentally changing what it means to work - and the retail industry is no exception.Collection: Technology
We are a retailer - we are a merchant. That is our business. But we look for places to make a positive difference. There is such a thing as a double bottom line, whether it is the wage increase or what we do with environmental sustainability to limit waste.Collection: Environmental
Like people, when companies work to foster a culture of collaboration, communication becomes second nature.Collection: Communication
Customers want to explore. But they need to have easy access to items they choose to use all the time. The historic trade-off between price and service has been altered by technology and customers expect to save time and enjoy the experience while saving money.Collection: Technology
Clearly, Amazon is teaching the world what's possible.
That's one of the best things about my job: I get to tell the world about the innovative and meaningful things our people are doing every day.
Respect for the individual is one of our core beliefs at Walmart.
Representing a company with the largest and one of the most diverse groups of associates in the U.S., and an even more diverse customer base of tens of millions of customers, we believe we should stay engaged to try to influence decisions in a positive way and help bring people together.
I will continue to strongly advocate on behalf of our associates and customers, and urge our elected officials to do their part to promote a more just, tolerant and diverse society.
No doubt a leader or leaders can make that culture more effective or less effective, by the way that we behave. Most importantly, but also by what we say, what we stress, what we reward.
That transition to a digital age, to a forward looking country, needs to happen.
I think the country needs to come together and solve problems.
Regardless of the administration or who's in Congress, when you look at the outcomes of what what's been happening, there are opportunities for us to invest in infrastructure, to create more equity, to invest in new technologies, to create future - jobs focused on the future not industries from the past.
I think the first thing that goes through my mind, when I think about corporate tax, is that we need to think about where we set the rate on a global basis, and make sure that the U.S. is competitive.
The world is a better place with Walmart in it.
Usually supply chains operate quietly behind the scenes.
Business has the unique ability to make things happen fast and at scale.
As businesses, as communities, as families, and friends, we need to go forward remembering that we're all connected in one way or another.
We hope that our associates over time can do more delivery from their way home from stores. We keep trying to figure that out given the realities and the rules associated with that.
We do not want to sell anything that offends people.
You've got to be able to manage change. You've got to be able to learn new tasks.
For years, we've asked our suppliers to prioritize the talent and diversity of their sales teams calling on our company.
We are committed to supporting the economic growth of India and this includes providing a resource to local partners and taking 'Made in India' products global.
When I saw Jet.com, I saw a strong team.
As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.
Retail is about change. It's challenging and fast-paced. It's a team sport.
Society expects things of leading companies and sometimes we should take a stance on something.
We want everyone at Walmart to feel comfortable coming to work.
We will continue to help communities prepare for - and recover from - the unexpected.
There are things about retail that are not enjoyable.
There's only so much we can do from the home office to merchandise a store well. If you live in that community and work in that store, you know more about what you should be featuring and the actionality on an end cap than someone from Bentonville, Arkansas does.
The future is not going to be driven exclusively by technology, but by people.
I'm a basketball guy.
I love electronics.
We want to use innovation to be the most productive retail store in the industry.
Purchasing items made in the U.S. for our stores here or Canadian goods for our stores in Canada makes good business sense because it allows us to ensure greater customer relevance and reduce delivery times.
We just don't want to sell products that make anyone uncomfortable.
We want everybody to feel comfortable shopping at Walmart.
Customers want a broad assortment, especially with e-commerce. If you pull up your mobile app to look for something at Walmart, we want you to be able to find it.
We want to be able to do business in China. I know a lot of American businesses and farmers want to as well.
We're not proud, we're not egotistical. If someone is doing something better than we are, let's copy and paste when we should and when we can.
Everybody loves saving time and something that's easy.
We cannot let the competition beat us on price.
India is an important part of the Walmart story.
Whatever you've been asked to do, whatever your role is today, do it really well, deliver results, and do it with integrity.